Frequently Asked Questions
Yes, we can be flexible. Check out our calendar for availability or contact us to discuss.
We are based on Victoria Road Hebburn. Massage, Laser and Reiki treatments can be done in your home and areas covered include; South Tyneside, Gateshead, Washington, Wearside and areas of Teesside, Durham and the South Tyne Valley of Northumberland. Travel outside of South Tyneside may incur a small travel fee that we will be happy to discuss with you on an individual basis.
Mostly yes! All dogs can benefit from Massage, Laser and the exercise of a Fun swim. All details can be found on pages. Hydrotherapy is a targeted medical swim and while all dogs will benefit some dogs aren’t keen on the pool environment. If not, we can refer you to other reputable options.
No problem, some dogs take a while to settle and understand the way they are being touched. Many techniques can be completed while the dog is in a sit. It is more important for your dog to go at their own pace.
There may be times when the dog feels some discomfort with Massage and Hydrotherapy. Treatments are not like you going for a spa day. However, any discomfort will be brief. Just like us dogs our allowed to say "Ouch!" There is no pain or discomfort with Laser. Please see further details under our services page.
- Difficulty with stairs
- Difficulty getting in/ out car
- Lameness/ stiffness/ limping
- Difficulty standing from sitting
- Reluctant on walks
- Reduced play
- Lack of interest in life
- Reluctance to be touched/ groomed
- Twitching of skin
- Gait/ posture changes
- Nervous/ anxious aggressive around other dogs
- Chewing/ nibbling
- Crying/ yelping
- Longer recovery following surgery
- Performance issues with agility
We’ll discuss with you your dog’s difficulties and personality to recommend the most appropriate treatments for them.
To comply with the “Veterinary surgeons Act of 1966 and the Exemptions order 2015” and will never treat a dog without a completed vet form where require. Assistance can be provided if you need however no treatments are completed without one.
Activities of daily living or ADL’s are simply daily activities that can cause issues with your dog you were not aware of;
- Jumping – On and off furniture/ In and out of the car; this places a great deal of pressure on the dogs legs
- Flooring – laminate or wood flooring that have a lack of traction can lead to slips and cause injury.
- Chasing games – the sudden halt when chasing a ball places a great amount of pressure on the shoulders, wrists and elbows.
- Bedding – the best beds are soft that allow your dog to fully stretch out, large enough to have full spine flexibility.
- Up and down the stairs – repetitive climbing puts pressure through the front and rear legs and puppies still growing and older dogs should always be discouraged from stairs as much as possible.
- Excessive tug games – obsessive play can cause injury and reduced mobility.
- Standing on back legs – this causes tightness of the back legs.
- Lead pulling – incorrect harness or pulling on collar and lead can cause muscle issues in the neck and spinal column.
- Feeding – Low water and food bowls can cause issues in the neck along with digestive problems especially in large breeds.
The Canine Massage Guild members are all trained by the Canine Massage Therapy Centre and have successfully completed 2 years training. All guild members are fully insured, commit to continued CPD learning and development and commit to comply with the Veterinary surgeons Act of 1966 and the Exemptions order 2015. No dog is seen without a signed vet form and following the 3 treatments a full report is sent to your vet to confirm any findings and provide continuity of care. We follow a code of conduct and the guild provides a wealth of support and information for therapists.
Many will cover Hydrotherapy & Laser treatments but will not cover fun swims.
The following 4 insurance companies now accept Canine Massage Guild therapists as part of the complimentary services:
- Pet Plan
- LV insurance
- Animal Care Insurance
- Pets at Home insurance
If you need help with forms please contact us.
Full aftercare advice including feeding/ walking and long term advice will be given after each session.
Yes, absolutely. Please see our services for more details. Remember to add it to your booking. We also allow children over 12 years old. Please check our terms and conditions before booking. Please come dressed ready to swim in appropriate clothing and remember your towel!
Unfortunately, not. We will wash and dry your dog and you will have a private space to change and even dry your hair but we don’t have the facility for people to shower.
Please see our services page for full details. Hydrotherapy is conducted by our qualified hydro-therapist and is a medical treatment, where areas of the dog’s body are targeted while in the water. A fun swim is a member of the team facilitating your dog’s enjoyment of being in the water. While it may be tempting to book a fun swim as it’s cheaper if our team feel your dog needs to be assessed or have vet consent for safety your appointment will be declined with no refund. If you have any queries before booking, please contact us to discuss.
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